Refund Policy

This Refund Policy explains when a purchase of SplitMail (the "Service") can be refunded. It is part of our Terms of Service.

1. When a refund is available

A refund is available only if both of the following are true:

• You request the refund within 14 days of the purchase; and
• Fewer than 10 emails have been uploaded through the Service on the account tied to that purchase.

2. When a refund is not available

A refund is not available if either of the following is true:

• More than 14 days have passed since the purchase; or
• 10 or more emails have been uploaded through the Service on the account tied to that purchase.

3. How to request a refund

Email privacy@splitmail.io from the address on the account. Include the purchase date and the account email.

If the request qualifies under this policy, we refund the purchase to the original payment method.

4. Changes

We may update this policy. The "Last updated" date at the top will change when we do. The version in effect at the time of purchase applies to that purchase.

5. Contact

Refund questions: privacy@splitmail.io.